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Client Services Coordinator in Columbus, Ohio, US at Envista Forensics

Date Posted: 4/13/2019

Job Snapshot

Job Description

Envista Forensics addresses the growing demand by insurance claims and legal professionals for a global, multi-disciplinary and highly-skilled forensic engineering partner. Envista Forensics is a global forensic consulting firm that provides a comprehensive array of technical services to the insurance and legal communities. 

Our mission is simple:

  • We deliver certainty to our clients when they need it most: When equipment, systems, structures, or data have been threatened by catastrophe or litigation.
  • We determine cause and responsibility; we identify the nature and extent of damage or loss and provide a full range of solutions to protect their assets.
  • Our technical experts are trusted advisors and industry leaders. Their expertise is broad and deep, capable of withstanding all forms of scrutiny. Our services are available globally so that certainty is assured no matter where in the world it is needed.

As the recovery from disasters has grown more complex, Envista Forensics has developed a comprehensive array of services to help our clients and has associates located around the globe to provide our clients assurance no matter the type of loss or location of the disaster. Our entire staff is dedicated to providing the best possible service, vast experience, and Certainty in an Uncertain World.

We are an Equal Opportunity Employer offering competitive pay and benefits and an environment where teamwork, ongoing professional development, continuous improvement, and exceptional service are valued and rewarded. We are seeking a business development professional to support our current and growing demand for forensic engineering services worldwide.

Responsibilities:

  • Meet goals for heavy outbound calls and appointment scheduled for Technical Consultants.
  • Update, enhance and maintain computer database information (CRM) regarding names, titles, locations, personal information, ect.
  • Utilize CRM reports do develop/manage client relationships and manage personal goal attainment.
  • Maintain and track clear goal alignment between reaching and/or exceeding personal professional goals with company's objectives.
  • Create new techniques to facilitate successful relationship building between clients and Envista Forensics employees. Research industry for additional client contact. Inform Directors, Managers and other staff on industry changes or trends.
  • Collect target account information from field offices that may also be used for marketing improvements. Coordinate with the marketing department on mutual projects/goals.
  • Coordinate with President, Directors, Managers and any other staff to maximize opportunities through synchronized marketing integration. 

 

Job Requirements

  • 3+ years experience in public relations or sales/marketing department support.
  • Bachelor's degree (in public relations, communications, marketing) or equivalent industry experience preferred.
  • Proficiency in MS Outlook and MS Office with particular skills in Word and Excel.
  • High degree of organization, communication skills, and writing skills.
  • Excellent interpersonal skills. 

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