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IT Helpdesk Support in Deerfield, Illinois, US at Envista Forensics

Date Posted: 8/8/2018

Job Snapshot

Job Description

We are currently interviewing for a Desktop/Network Support Technician to join our team in our Chicagoland office in Deerfield IL.  Envista Forensics utilizes the greatest leading edge technology to stay ahead of the curve.  We are using the latest and greatest in almost every area. 

Primary Duties

  • Deploying equipment like PC’s, Laptops, Tablets, printers, and mobile phones to end users
  • Supporting end users at all locations across the globe
  • Deploying and creating Desktop Images
  • Deploying mobile phones both Android and iPhone
  • Setting up and managing employees in Active Directory
  • Creating and configuring Mailboxes in Exchange 2013
  • Setting up users in Microsoft Lync
  • Training new Employees
  • Managing CommVault Backup System
  • Basic Wireless Network configuration and setup
  • Support of our Applications like Microsoft Office, Lync, Dynamics CRM, Dynamics GP, SharePoint, etc.
  • Opportunity to work on servers or do more advanced networking or programming if that is something that interests you.


Job Requirements

  • Associates or Bachelor’s degree in Computer Science, Engineering or an IT related field from an accredited University
  • 2+ years’ practical experience with Active Directory, Exchange, Networks, and PC setup
  • Microsoft Office 2010 or 2013 experience especially Outlook
  • Hands on experience with a ticketing system and the ability to juggle multiple service requests throughout a day
  • Basic Computer repair skills like swapping components
  • Experience Configuring Network Printers
  • Experience Deploying Images to computers
  • Experience working in Group Policy
  • Experience in HTML, JavaScript, SQL, and VMware are all big pluses.
  • Certifications in Microsoft Servers, Lync, Exchange, Windows big plus

Other Skills and Abilities:

  • Ability to stay on task without being told
  • Excellent Organization Skills
  • Demonstrated ability to effectively balance priorities in a fast-paced environment
  • Self-Motived with high drive for results
  • Juggle multiple projects at once and document them
  • Proven track record for getting results
  • Excellent verbal and written communication skills and the ability to interact professionally with diverse group.